The Smart Energy Water has dynamic, success-driven, team-oriented and committed environment to address world’s #1 challenge for energy sustainability and water conservation working with Energy &Utilities industry to educate, empower and engage globally everybody through #1 Energy & Water Cloud Platform.
Smart Energy Water fosters career development and provides leadership training, education, workshops, and coaching for all employees. Smart Energy Water promotes a healthy work-life balance and promotes multiple employee engagement activities. Smart Energy Water emphasizes on employee benefits from Medical, Dental, Vision to access to lots of perks such as an onsite gym. The Client Support Lead is a customer centric team member with technical skills and a managerial and leadership mindset. This role is responsible for all aspects of Client Support including, but not limited to: client outreach and management, process improvement, documentation, and account upselling. A successful Client Support Lead will proactively resolve customer-facing issues in a timely, effective, and professional manner while achieving consistently high customer and employee satisfaction scores. This client support lead will manage a large book of business and will thrive with a full accountability and go-getter attitude.