Blogs

Finding the Missing Piece of the Puzzle: People Empowerment to Attain Global Sustainability Goals Master Blogs

Embracing the Power of AI: Ten Use Cases Redefining the Utility Industry’s Future Master Blogs

Beyond the Map: Leverage Location Intelligence for Smart Utility Operations Master Blogs

Mixed Reality: A Game Changer for Utility Field Service? Master Blogs

The Power of AI / ML and Automation-Driven Platforms in Modernizing Field Workforce Management for Utilities Master Blogs

Elevating Workforce Experience: How Intelligent Connected Workforce Experience Platforms Empower Utilities to Supercharge their Field Force Master Blogs

Videos

Unlocking Utility Field Service Excellence with Smart WX Platform Videos

Less talk and more action on clean energy & sustainability Videos

The evolution of utility customer innovation Videos

Leadership 2022 – Harman Sandhu’s take on prominent industry themes this year Videos

Leadership 2022 – Deepak Garg showing us the way! Videos

George Hunt, Chief Strategy Officer-SEW on Connected Ecosystem Videos

WE3: Educate, Engage & Empower Mantra by Deepak Garg Videos

ETS20: Deepak Garg on Empowering Clean Energy Transformation Videos

ISUW 2020 | RP Singh, Smart Energy Water on technology trends and voice of the customer in digital era Videos

Deepak Garg on mentorship, innovation, and his vision for water+energy education Videos

A Glimpse into the #LifeAtSEW Videos

Heartfelt Connects at the WE3 Clean Tech Series Videos

The Utility Digital Revolution with George Hunt Videos

SEW now has a New Home in Irvine Videos

Deepak Garg Wins the 2021 Excellence in Entrepreneurship Award by Orange County Business Journal Videos

Darren Brady- Chief Customer Officer, SEW on Adapting for Today and Tomorrow Videos

Innovation in the Water Sector and What we can do- Podcast | Episode 1 Videos

Deepak Garg on Connecting Billions of People Videos

Comics

A Tale of Evolution: The New EV Reality Comics

Seriously Digital – Magic of Workforce Experiences Comics

The Other Worldly Story of Utility Co. and Millennials Comics

The Chronicles of Winning Billing and Payments Experiences Comics

Infographics

Debunking Misconceptions: Unmasking the 7 Truths about Field Service Management Infographics

Solving the Net Zero Equation Infographics

Gathering of the Guardians to Protect Our Planet  Infographics

7 Myths around Customer Experience Debunked Infographics

A Brief Story of Electric Vehicle Revolution Infographics

Steering EVolution: Innovative E-Mobility Customer Experiences that Energy Providers Need to Consider Infographics

Translating Complexities to Excellence- A Field Service Journey Infographics

Adding a Dash of Intelligence in a Place you Call Home Infographics

This World Water Day, Become a Water Conservation Superhero! Infographics

The Road Ahead- Defining the Next in CX for Energy and Utility Industry Infographics

Case Studies

Winning Story of Improving Customer Satisfaction and Experience during Service Outages - Case Study of a Public Utility Case study

Delivering Connected and Superior Outage Management Platform to 1.2+Million Midwest Energy Customers Case study

The Next in Billing & Payment Experience: Winning Story of a Leading Energy Provider Case study

Redefining Customer Experience in the Indian Utility Landscape Case study

38 Districts, 28 Lakh Customers, 1 unified Digital CX Platform Case study

India’s Leading Natural Gas Distributor adopts Digital Technology to transform Customer Experience (CX) Case study

Engaging 1 Crore+ Customers: Reinventing & Improving Customer Experience Case study

Gilbert Summit Rural Water District Modernizes Billing & Payments with SEW Platform Case study

Making of a Modern Utility – Mobile and Digital CX Platforms for a Leading Utility Case study

Scaling Smart Communications and 24x7 Service for a Leading Energy Provider Case study

Achieving Field Workforce Experience Excellence with Digitization and Automation Case study

Making Energy Savings Easier for Millions of People with a Robust Digital Customer Experience Platform Case study

2 U.S. States, 1.3 Mn Customers, 1 Uniform Digital Solution- An Energy Provider is Acing Digital Customer Experience Case study

Powering People with Digital Self Service Platform for 5-star Customer Experiences Case study

Accelerating Water Conservation through Digital Engagement and Smart Analytics Case study

Digitizing Field Workforce Management With An Integrated WX Platform For An Electric Provider Case study

Winning customer's heart & achieving continuous business goals:Story of a Leading Australian Utility Case study

Whitepapers

Breaking New Ground: Say Hello to the Powerful Innovation in Digital Field Workforce Experience Platform Powered by AI/ML Whitepapers

The Intelligent Energy & Water Platform Engaging Customers, Elevating the Workforce and Busting Silos Whitepapers

Unleash Greater Value with Cloud Adoption Whitepapers

The New Normal In Utility CX - How COVID Helped Utilities Accelerate Digital Adoption And Establish A New Standard For CX Whitepapers

Perfecting First Impressions For Perfecting Customer Delight - Empowering Utility Workforce And Improving First-Time Fix Rates Whitepapers

The Digital Reset - Utility Billing and Payments in the Age of Digital Customer Experiences Whitepapers

Race to the Future of Field Service Whitepapers

Earth Day, Every Day! How SEW members are adopting sustainable practices Whitepapers

A Billion Possibilities-The CX Revolution In Indian Utility Industry Whitepapers