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Why America’s Utility Bills Are Rising

And How Vertical AI Can Help

Harish Raju

Harish Raju

September 5, 2025

Why America’s Utility Bills Are Rising

Across kitchen tables in America, families are asking the same uneasy question: Why is my utility bill climbing again?

This isn’t an isolated frustration. Nearly 60 utilities across the country are raising or seeking approval to raise their rates this year, representing $38.3 billion in new charges for more than 56.7 million electric customers and $3.5 billion for 26 million natural gas customers. If current policy proposals move forward, the average household could see an extra $110 added to their annual electric bill by 2026.

That’s real money for households already stretched thin. And I believe this moment presents a larger question: what is driving these increases, and how can utilities take a different path before costs spiral further?

The Forces Behind Rising Bills

Utility bills are no longer just another expense. They’re quickly becoming one of the largest line items in the monthly budget for households, alongside housing payments, car loans, health insurance, and cell phone bills. Very soon, the total cost of power, gas, and water may surpass both healthcare and car payments, second only to the mortgage. That’s how significant this issue has become.
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Figure. The Rising Residential Retail Price of Electricity (Source: U.S. Energy Information Administration)

Utility bills aren’t random. They are shaped by the fundamental costs of generation, transmission, and distribution:

  • Generation: Building and running power plants.
     
  • Transmission: Moving electricity long distances over high-voltage lines.
     
  • Distribution: Delivering power through local lines into homes and businesses.

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Figure. Compound annual growth rate for residential electricity prices over time (Source: U.S. Energy Information Administration)

But today, new forces are colliding with these fundamentals:

  1. The AI Data Center Gold Rush – The explosive demand for AI training and processing is driving electricity consumption at an unprecedented pace. Recent research estimates that about $720 billion of grid spending through 2030 may be needed just to meet this surge in demand.
     
  2. The Great Gas Export Boom – More U.S. natural gas is being exported overseas, leaving less for domestic power generation and driving up prices. The Energy Department reports the cost of gas used to generate power jumped more than 40% in the first half of this year compared to 2024.
     
  3. The Clean Energy Transition Costs – Proposed cuts to clean energy tax breaks and reduced federal support programs like LIHEAP add further pressure. The transition to clean energy that comes with significant upfront infrastructure costs are now being passed on to consumers.
     
  4. The Electrification Wave – The surge of electric vehicles (EVs) and electrified assets adds new loads to the grid. While this shift is environmentally beneficial, it is dramatically increasing electricity demand just as supply constraints tighten.
     
  5. Rising Demand Across Sectors – More households, more devices, more data, more everything — all pulling on the same grid.

From my perspective, these forces are converging in a way that challenges utilities to think differently about operations, investment, and customer experience. What I hear from utility leaders is a common urgency to not just manage costs, but to transform how they deliver value.

Caught Between Rising Costs and Customer Expectations

Utility companies find themselves in a difficult position. On one side, they face relentless pressure from regulators and customers to keep rates low. On the other side, they must invest billions in infrastructure upgrades, manage soaring fuel costs, and meet exploding demand from data centers and electrification.
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Figure. Trends in U.S. wholesale and retail electricity costs 2010-2026 (Source: U.S. Energy Information Administration)

The complexity is felt by customers every month. Just this weekend, I spent time with friends dissecting recent energy bills. It took us half an hour just to make sense of the charges, and the joke at the table was that you need a CPA and a lawyer to decode a typical statement. One friend pays about $200 a month for an unoccupied home in Austin. Another has solar and a Powerwall in California, but still sees high bills because charging an 80 kWh EV multiple times a week adds up. These are not edge cases. They are a window into how opaque billing, new loads, and changing usage patterns collide in ways customers do not always understand.
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Figure. Average U.S. Monthly Electric Bills in 2024 (Source: U.S. Energy Information Administration)


About the Author

Harish is an entrepreneurial executive with experience in leading large, complex, cross-functional teams. A thought leader with a successful track record of building products that integrate customer experiences (CX), eCommerce, and omnichannel experiences. He deciphers complex business problems for the Energy and Utility industry and empowers them to strategize a digital transformation roadmap.

Harish is also an integral part of SAP Cloud for Utilities Client Co-Innovation initiative that aims to help global utilities supercharge their business processes and deliver remarkable customer experiences. He gained a Masters in Science degree from Pennsylvania State University and Executive Management Program from the University of Michigan. For his work, Harish has been awarded the US Patent and has published research papers related to pattern recognition and machine learning.