Smart usage and tracking for responsible consumption

Driven by Utility-Specific Vertical-AI

Empowering Customers to Optimize Energy-Water Use with Digital AI Platforms

SEW's AI-powered Smart Usage Platform gives customers clear visibility into energy, water, gas, and solar usage, enabling smarter consumption. With intuitive dashboards, personalized alerts, and Green Button–certified data, utilities gain actionable insights to drive personalized programs, rebates, and engagement.

8 Reasons to Adopt
SEW's Smart Usage Platform

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Purpose-built for Utilities using Advanced AI Algorithms

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Comprehensive Consumption Insights from Minutes to Seasons

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Personalised Insights for Diverse User Segments

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AI/ML Home Reports Built on Behavioral Science

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Renewable Energy Integrations to Promote Clean Energy Adoption

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Valuable Insights into Individual Appliance-Level Usage Patterns

Green Button Certified Platform for Impactful Decision Making

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Sustainability Reporting to Drive Energy-Water Efficiency

Intelligent Customer Experience

Smart Usage for a Smarter Future

The Smart Usage Platform gives customers real-time visibility into energy, water, gas, and solar usage, helping them save money and reduce their carbon footprint.

Provide AI insights into energy, water, gas, and solar usage
View consumption and solar patterns by interval
Optimize commercial usage with smart load management
Compare usage with peers, budgets, and history
Get personalized recommendations and alerts
Track savings and emissions with sustainability tools

Vertical AI Expertise

Powerful Insights for Informed Decision Making

Our Smart Usage Platform uses AI/ML on utility data to give real-time insights, helping customers optimize consumption and utilities manage demand, savings, and appliance-level usage.

Provide AI-powered energy reports and bill projections
Design demand response programs based on usage
Optimize commercial usage with smart load management
Analytics for demand forecasting and peak management
Offer appliance-level insights into energy and water usage

Energy-Water Efficiency

Intelligence for Smarter Choices and Greater Savings

Promotes efficiency, prosumer empowerment, and savings through smart home integration and Green Button-certified insights.

Unified view of renewable consumption and generation
Add weather insights to understand usage patterns
Reward smart energy and appliance choices digitally
Use data to drive programs that cut energy use
Green Button-certified for secure consumption data download

Advanced Usage & Disaggregation Insights

Elevating Usage Transparency with AI-powered Disaggregation

SEW’s Smart Usage Platform uses AI disaggregation to provide appliance-level insights, recommendations, and alerts, helping customers save and utilities optimize demand management.

Boost savings with detailed usage insights
Send alerts on usage and budgets
Recommend actions for energy and water efficiency
Provide AI-driven insights and next steps
Forecast demand and optimize supply

Solving for Customer Engagement

Solving for Customer Engagement - How NiSource is Leveraging Digital Self-Service & Humanized AI Platforms by SEW

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The SEW Advantage

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#1 Digital Self-Service Platform

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Up To 40% Customer Bill Savings

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Best-in-Class In-Built Integrations

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Up to 90% Increase in Customer Adoption

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Promote Energy Efficiency and Water Conservation

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Omnichannel and Personalized Customer Communication

FAQs

Leveraging powerful AI-driven insights, the platform provides transparency to users, helping them understand their energy, water, and gas usage. It also helps utilities deploy personalized recommendations and savings programs to help customers optimize their usage and save more.

Vertical AI refers to AI specifically trained on certain industry use cases (in this case, the utility industry) to provide highly specialized, context-aware insights and solutions tailored to address industry-specific challenges.

The Green Button initiative is an industry-led effort that allows customer intelligence to be easily shared with customers and third parties to maintain transparency, efficiently develop savings programs, reduce utility bills, and more.

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