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Energy Industry Innovation Award

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Transform
Citizen Experiences
SEW EMOBILITY

and Streamline City Operations  ●  Powered by AI

Superior Citizen Engagement with Al-Powered Digital Innovation

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Powered by AI/ML

One Platform Approach to Elevate Digital Citizen Experiences

SEW’s Digital Citizen Experience Platform uses AI/ML to modernize city services with automated requests, real-time updates, and personalized experiences.

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360° City Service Transformation

Our platform streamlines city operations by automating workflows, enabling unified management, personalized services, and sustainable, efficient citizen engagement.

  • Lower Operational & Expense Cost 45%
  • Reduction in Customer Care Call Volume 30-45%
  • Improvement in Response Times 52%

In the Spotlight

Deepak Garg, CEO and Founder of SEW, shares SEW’s sustainability vision - uniting People and Honest AI to transform energy and water through vertical-specific digital platforms.

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Powered by #1 SmartWX Platform

Leading AI Advancements

We empower eMobility providers with AI-driven platforms that automate services, boost field operations, and elevate service performance.

 
  • Automatic Service Workflows and Scheduling 100%
  • Increase in On Time Service Arrivals 60%
  • Reduction in Incidents for Safety Mobility 42%
Powered by #1 SmartiX Platform

Turning Citizen Data into Actionable Intelligence

SEW’s Citizen Experience Platform uses AI/ML to provide insights and data-driven tools that enhance efficiency and deliver personalized citizen experiences.

Industry Insights and Perspectives

The Energy Equation

Explore the pivotal role of technology and connected platforms in achieving operational excellence within the util...

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Pioneering Progress

Discover how the future of customer experience in utilities is reshaping with emerging trends.Uncover the role of chatbot...

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From Silos to Synergy

Utilities need to evolve beyond the siloed approach to Al-powered connected experience. Explore strategies for craf...

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