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  • Orchestrate Seamless Omnichannel Customer Experiences across Every Touchpoint
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  • Transform Utility Data into Real-Time Intelligence across Customer, Workforce, Asset, and Operations
  • Transform Core Business Operations by Unifying Customer Data, Business Processes, and Agent Workflows
  • Integrate Systems and Data across the Utility Ecosystem to Simplify Operations and Accelerate Digital Transformation
  • Power the Next-Generation Grid Experience through Connected Operations, Customer Intelligence, and DER Integration
  • Transform Utility Payments Experience with a Single, Unified, and Secure Payment Ecosystem
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PowerUnlocking the Digital Value for Power Providers, Globally GasDigitally Transforming Operations for Gas Providers WaterCharting the Digital Transformation Journey for Water Providers Energy RetailerReimagining the Retail Energy Experiences with AI Platforms SolarAdvancing Solar Power with Powerful AI Platforms eMobilityTransforming eMobility & Energy Management with AI Platform Citizen ExperienceDriving Innovation for Cities and Municipalities to Deliver a Connected, Intelligent Future Communication ServicesBuilding Intelligent Experiences for Communication Service Providers

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About UsThe Leading AI Platform Provider for Energy & Utilities Our ImpactTransforming Energy & Utilities with Connected Vertical AI Platform Delivering Intelligent, End-to-End Digital Experiences NewsroomExplore the Recent News, Accolades, Recognitions and Upcoming Events Thought LeadershipComing Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content CareersWe are Looking for Skilled and Innovative Individuals to Help us Shape the Future PartnersNurturing Strategic Partnerships to Co-Innovate Best-fit Technology and Business Solutions for the Industry Our TeamDedicated to Driving Change, our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value

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Energy Industry Innovation Award

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SEW.AI Assist
WE3 Global AI Summit 2026 | Las Vegas, 10 to 12 November | Where global energy, water, and gas leaders meet the next era of People + Vertical AI | Reserve Your Spot
The People+ AI Factor logo csweek

Deliver theceptional Harnessing AI & ML
Technology to Build the Best-Connected Experiences

  • location_on Fort Worth Convention Center, TX
  • calendar_today 29 April - 02 May 2024

Schedule a Meeting

cs week
Digital Innovation Xccelerated with People and AI

The global push towards a Net-Zero future underscores the urgency for digital platform transformation. This shift, fueled by AI innovation, encompasses various initiatives such as eBill Payments, the adoption of energy-efficient solutions like eMobility and solar power, and the integration of chatbots for enhanced communication and customer support. Consumers are actively participating in energy and water efficiency endeavors, driving a comprehensive modernization of utility services.

At the forefront of this ongoing evolution towards "Utilities Reinventions" are SEW's digital AI platforms. Recognized by IDC as leaders in Connected Customer & Workforce experiences, SEW offers a potent force multiplier effect. Through continuous innovation and enhancement, SEW empowers global utilities to transition into digitally adept providers, poised to meet the challenges of the future head-on.

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Energy Management 1:1

Extend the clean energy goals to billions by offering them the energy efficiency platform powered by energy disaggregation, energy usage insights, interactive graphs, home energy reports, ways to save, utility rebates & program management and so much more.

Payments Get Personal

A powerful bill payment platform built exclusively for the utility industry that accelerates customer experience – online bill presentment, pay on the go, payment arrangements, security, compliance and so much more.

#AskWeSmart

The industry’s first and only vertical-specific self-serve human AI chatbot; built to empower utility customers with frictionless communication.

Smart Ride With SmarteMobility

Expand the EV ecosystem and connect energy providers, retailers, cities, charging stations, and automotive companies with end customers. The platform accelerates EV adoption, builds superior customer experience (CX), builds charging ecosystem, drives digital self-service, and promotes positive change.

The Power of Empowering Workforce

Empower the workforce with end-to-end field service management platform comprising of schedule & dispatch, asset management, smart meter management, document management, complaints & violations, damage assessment vegetation management & location

Line of Discussions

SEW AI Platforms at
Booth #500

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Exclusive VIP Dinner Invite

SAVE THE DATE

Bob’s Steak & Chop House
  • schedule April 29 | 7:30 PM Onwards.
  • Request Your Invitation
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Sponsor Solution

May 01, 2024
  • schedule 9:30 -10:30 AM
  • door_open Room No. 202D

Empowering the Energy Future: AI-Powered Connected Customer and Workforce Experience

Harish Raju

Chief Product & Solution Officer, SEW

Expo Exchange

May 01, 2024
  • schedule 12:30 -1:00 PM
  • door_open Exhibit Hall

AI-Driven Energy Future: Must Have Transformation in Customer and Workforce Experience

Harish Raju

Chief Product & Solution Officer, SEW

Digital Engagement Session 

May 02, 2024
  • schedule 9:30 -10:30 AM
  • door_open Room No. 201B

Elevating the Customer Experience for Water Utilities

A Conversation with Oklahoma City Water Utilities Trust
Darren Brady

Chief Customer Officer, SEW

Michelle Lisenby

Superintendent, Customer Service, Oklahoma City Water Utilities Trust

Josh Morgan

Manager, Business Systems, Oklahoma City, Oklahoma City Water Utilities Trust

Express Interest
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Exclusive on SmarteMobility at the

CS Week 2024

Your Trusted Partner in eMobility Transformation

SmarteMobility offers an integrated, end-to-end turnkey solution of software, hardware and EV services, catering to your entire EV charging needs and facilitating seamless eMobility experiences.

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Software

Our all-in-one SaaS platform seamlessly connects stakeholders, elevates eMobility experiences and fuels sustainable innovation

  • Manage EV Charging
  • Rebates & Programs
  • Customer Experience
  • Load Balancing
  • AI-ML Analytics
  • Integration & Interoperability
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Hardware

Our best-in-class IaaS platform integrates all aspects of EV charging and battery storage, and enhances your charging infrastructure

  • Detailed Planning & Customized Solutions
  • Unified Procurement & Comprehensive Order Management
  • Predictive Inventory & Logistics Management
  • Rigorous System Testing & Timely Deployment
  • AI-ML Analytics
  • Preventative Maintenance & 24x7 Customer Service
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Services

Our platform services facilitate electrification maturity, offering effortless management for EV infrastructure, energy optimization and adoption

  • Expert Consulting
  • Installation & Support
  • Operations & Maintenance
  • Energy Services
Book SmarteMobility Demo
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Unveiling

at CS Week’24

Be the first to see our innovative products, solutions, and partner collaborations.

Accelerate Your Success With IDC Recognized Connected Customer-Workforce Platform

Visit us at Booth #500, Fort Worth Convention center, TX
Book a Meeting

Proven SmartAI Platforms
Loved by the Industry and Customers

Want to know more about our Vertical AI-Powered Digital Platforms

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Connecting People with Energy and Water Providers

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