Smart iQ (SiQ®) is an AI and ML-driven analytics platform that empowers energy and water providers to discover customer and workforce insights across multiple data streams. SiQ® helps in automation of business processes with an in-depth analysis of data sets, specific to business use cases, to build intelligence by leveraging AI, ML, and IoT.
Aggregate and analyze data in real time to eliminate inefficiencies and streamline utility operations
Leverage behavioral insights and move closer to ensuring energy efficiency and water conservation
Predictive behavioral analytics integrated with customer and workforce AI
Rich energy efficiency and water conservation analytics, packed with reports on high usage, demand response, peak load management, leakages, complaints and violations, and much more.
360-degree view of customers' behavior, facilitating micro-segmentation for effective customer and workforce engagement.
Powerful IoT enabled use cases in customer service operations, outage management, asset performance, program management embedded with AI and business specific journeys.
Define usage thresholds to curtail violations and also proactively track & manage customer complaints.
Intelligently offer saving programs and rebates to customers, backed by data, to ensure maximum enrollment.
Improve Operational
Efficiency
Achieve
Conservation Targets
Reduce Power Thefts &
Water Leakages
Improve Energy &
Water Use Efficiency
Monitor Program
Effectiveness
Comprehensive
Segment Reporting
