Intelligent Experience (IX) with Smart AI/ML + Analytics Platform

Smart AI/ML + Analytics Platform
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Smart iQ (SiQ®) is an AI and ML-driven analytics platform that empowers energy and water providers to discover customer and workforce insights across multiple data streams. SiQ® helps in automation of business processes with an in-depth analysis of data sets, specific to business use cases, to build intelligence by leveraging AI, ML, and IoT.

Operational Excellence

Achieve Operational
Excellence

Aggregate and analyze data in real time to eliminate inefficiencies and streamline utility operations

Sustainability

Augment Sustainability
Efforts

Leverage behavioral insights and move closer to ensuring energy efficiency and water conservation

Customer and Workforce AI

Customer and
Workforce AI

Predictive behavioral analytics integrated with customer and workforce AI

Energy and Water Analytics

Energy and Water Analytics

Rich energy efficiency and water conservation analytics, packed with reports on high usage, demand response, peak load management, leakages, complaints and violations, and much more.

Customer Behavioral Analytics

360-degree view of customers' behavior, facilitating micro-segmentation for effective customer and workforce engagement.

Customer Behavioral Analytics
IoT and AI Use Cases

In-Built IoT and AI Use Cases

Powerful IoT enabled use cases in customer service operations, outage management, asset performance, program management embedded with AI and business specific journeys.

Complaints and Violations

Define usage thresholds to curtail violations and also proactively track & manage customer complaints.

Complaints and Violations
Program and Rebate Management

Program and Rebate Management

Intelligently offer saving programs and rebates to customers, backed by data, to ensure maximum enrollment.

The SiQ® Advantage

Improve Operational
Efficiency

AI / ML / IoT Analytics Platform

Achieve
Conservation Targets

AI / ML / IoT Analytics Platform

Reduce Power Thefts &
Water Leakages

AI / ML / IoT Analytics Platform
AI / ML / IoT Analytics Platform

Improve Energy &
Water Use Efficiency

AI / ML / IoT Analytics Platform

Monitor Program
Effectiveness

AI / ML / IoT Analytics Platform

Comprehensive
Segment Reporting

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