Field Service AI & Analytics – Powered by SmartiX are designed to enhance utility field operations through AI/ML-driven automation, predictive analytics, and real-time data insights. From optimizing workforce scheduling and asset tracking to enhancing disaster preparedness and grid reliability, the platform empowers utilities with intelligent field service management.
By integrating predictive maintenance, situational awareness, and real-time workforce tracking, Field Service AI & Analytics ensures seamless operations, minimal downtime, and improved service response times.
Redefining Workforce Experience with AI-Driven Insights and Analytics
Smart Forecasting & Workforce Optimization
AI-driven demand prediction, workforce analytics, and heatmaps for trend identification.
Predictive & Preventive Maintenance
Monitor asset health, forecast failures, and implement preventive maintenance strategies.
Situational Awareness & Real-Time Response
AI-powered auto-scheduling, tech-en-route tracking, and outage detection for efficient response.
Asset Tracking & Performance Monitoring
Real-time asset health reports, failure history analysis, and root cause identification.
Disaster Recovery & Vegetation Management
Proactive planning for disaster impact, storm preparedness, and smart vegetation control.
Advanced Capabilities for Smarter Field
Service Operations
Purpose Built Modules with Deep Domain Knowledge
Smart Vegetation Management
Predictive Intelligence for Proactive Risk Mitigation
- AI/ML-Driven Intelligent Vegetation Oversight
- Real-Time Insights with Interactive Dashboards
- Digitize Vegetation Management Workflows
E-Learning and Training
The centralized knowledge library offers
- Wide range of content formats, including PDFs, videos, and more.
- Field workers can effortlessly annotate, comment, and bookmark materials.
- Efficiently handles folder and group permissions during major bulk operations
Damage Assessment
Utilize AI/ML-powered dashboards to proactively manage damage assessments
- Quickly initiate work orders for assessing damages to utility assets like poles and transformers.
- Determine crew locations in real-time, optimizing restoration strategies for effiecient operations.
- Capture and upload images of damaged assets in real-time, aiding in damage assessment and decision-making.
Smart Assets Management
With predictive and intelligent asset management capabilities
- Enables proactive maintenance, seamless upgrades, and timely replacements.
- Equips businesses with tools to maintain hierarchies, work orders, History , and visualize assets on maps.
- Reduce costs and minimize downtime.
Smart Inventory Management
Inventory management empowers utilities with an extensive toolkit for precise asset control
- Efficiently handle items with consumption tracking, usage-based classification, and cost control.
- Implement detailed Item Classification for effective organization.
- Oversee Spare parts, Services, and Tools effortlessly.
Smart Forms
Facilitate the creation and control digital forms by
- Seamlessly integrating with backend systems for comprehensive reporting.
- Organize forms into sections for clarity and easy navigation.
- Simplify data input with multi-select functionality, reducing the time and effort required.
Platform Benefits
50%
Reduction in Asset
Downtime with Predictive
Maintenance40%
Faster Response Time
for Outage Detection &
Restoration60%
Increase in Workforce
Efficiency with AI-Powered
Scheduling30%
Improvement in Disaster
Preparedness & Recovery
Planning
Transform Field Service Operations with AI-Driven Insights