Engage, Empower, Educate Billions of People to Save Energy and Water through our Digital Platforms.
We are dedicatedly working towards solving the global energy and water crisis to build a smart and sustainable future. At SEW, our mission is to build innovative solutions that increase conservation efforts, by empowering energy and water providers to address the challenges of global sustainability, while championing the cause of People, Profit, and the Planet.
We are expanding our global footprint and empowering energy and water providers from across countries to champion customer experiences (CX) and workforce experiences (WX), and making sure that sustainable planet becomes a reality.
Dedicated to driving change, our leadership team exemplifies the SEW spirit and bring with them deep domain expertise and technological prowess, to accelerate utility business value.
Our customers endorsing the value we add to their business, everyday, is the biggest testament to our success and is our greatest motivation.
By offering a seamless experience on mobile & web we saw digital adoption increase of 20+% within first two months starting with our service territory in Georgia.
The MyDuke re-platform effort is a brilliant example of what can be achieved through collaboration and partnership when we are all working to achieve a common goal. The team’s ability to deliver a multifaceted solution on schedule after a challenging start, is a reflection of the commitment by every person on the team. I am excited for the future and the continued relationship between Duke Energy & Smart Energy Water.”
Thank you so much for your support and guidance on how to utilize the new MyAccount to get important information out to our customers. This was the first time to shine for MyAccount, and it delivered. Thanks for your help in making that happen!
Our digital vision is to empower customer engagement by delivering a seamless omnichannel customer and user experience and engaging in personalized interactions enabled through digital capabilities, targeted marketing and agile delivery.