Utilities have to be prepared for weather fluctuations, extreme events, growing network complexity, emergency disruptions, excavation digging, damage from the public. Best-in-class technology is required to deliver the best for their utility customer while taking regulatory constraints into account to accelerate the recovery of outages and obtain more accurate estimates
Minimize outage impact via an improved understanding of event scenarios, scaling restoration activities, and keeping everyone (customers, regulators, local government & utility stakeholders) informed. With SEW’s Outage Management Platform, the utility can keep customers informed and empower the workforce to best manage outage situations.
Giving customers’ choice and control over how, when and where they receive outages alerts - Communications that were never this simple and easy!
Industry Insight and Thought Leadership
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Achievers: OG&E receives emergency response awards
Edison Electric Institute (EEI) has awarded Oklahoma Gas and Electric Co. two emergency response awards after power restoration work from the May severe storm in Arkansas and Hurricane Ida restoration...
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Adding Intelligence to Outage Management with Integrated Cloud-Based Digital Platforms
What is puzzling is the quantum of losses utilities bear each year in their efforts to mitigate the outage-related challenges. While significant efforts are directed to modernize the grid, let’s lea...
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Talking Omnichannel to the New Utility Customers
When our lights go out, and water runs dry, we think of our utility. We want to tell them what bothers us, we want them to hear us, and we want the quickest resolution. As the utility customer evolves...
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