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Energy Industry Innovation Award

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SEW.AI : Partnering with Global Utilities to Build a Sustainable Tomorrow

 
 
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Trusted by 470+ Providers Worldwide

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Driving Global Impact Across 47+ Countries

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Loved by 1.4B+ People

Why 470+ Utilities Trust SEW.AI

We're expending our global footprint to empower energy and water providers worldwide to elevate CX and WX and advance a sustainale planet.

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To have that connection to our customers that we’ve never had through digital channels has elevated our company in terms of perception and customer engagement.

Brian Bentz, CEO Alectra Utilities

To have that connection to our customers that we’ve never had through digital channels has elevated our company in terms of perception and customer engagement.

Brian Bentz, CEO Alectra Utilities

To have that connection to our customers that we’ve never had through digital channels has elevated our company in terms of perception and customer engagement.

Brian Bentz, CEO Alectra Utilities

The SEW StoryA Decade of Impact

 

 

Proven. Trusted. Celebrated

SEW.AI has been awarded Brand of the Year 2025 for transforming how the world connects with energy and water — and for pioneering Vertical AI purpose-built for the energy and utility industry.

Who is SEW.AI

How AI is Transforming the Utility Customer Experience | WE3 Summit 2024

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WE3 Panel Discussion: Voice of Change and Diversity — Redefining Customer Engagement in Utilities

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Harman Sandhu, President, SEW shares his success mantra with the team.

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Sign in #LifeatSEW: Meet Paul Rice, AVP Solution Engineering 🌍 | #LeadershipSpotlight

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Life At Sew Meet Raj Balaguru Vp Product Delivery, Sew

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Hear from Harish Raju- Chief Product Solution Officer, SEW- on Edge + Vertical AI for Utilities

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Michael O’Donnell, Co-CEO of SEW.AI, on Why AI + Data Are Powering the Future of Energy

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Mashal Dhawan, CEO – Asia, took the spotlight on Times Now | SEW.AI was named Brand of the Year.

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Brian Bentz, CEO of Alectra Utilities, on Transforming Customer Experience with SEW

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Julia Zhu, Chief Digital & Innovation Officer, Alectra Inc. on SEW's Game Changing AI Platforms

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Our Vertical-SpecificOur Vertical-Specific AI-Powered Connected Platforms

#1 Digital Customer Experience (CX) Platform 

Personalized, AI-driven journeys with digital billing, eMobility, and multichannel engagement.

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#1 Digital Business Experience (BX) Platform

AI-powered insights with Customer360, multichannel service, SmartCRM, campaigns, and Copilot.

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AI-Powered Energy Transactive Platform 

Secure energy exchange with smart contracts, demand response, eMobility, and rewards.

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#1 Digital Workforce Experience (WX) Platform

Secure energy exchange with smart contracts, demand response, eMobility, and rewards.

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#1 Digital Intelligent Experience (iX) Platform

Comprehensive energy, water, and customer analytics with revenue, rate, demand, and EV/solar insights.

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Pre-Built Integration-as-a-Service Platform 

Deep integration with AI, dynamic APIs, scalable microservices, plug-and-play, and automation.

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#1 Digital Payment Experience (PX) Platform

SmartPXTM transforms utility payments from a transaction into a trusted, intelligent experience.

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Impact by the Numbers

  • Faster Time to Value and Greater Reliability
  • Lower Total Cost of Operations
  • Continuous and Accelerated Innovation
  • Improved Decision-Making and Business Resilience
  • New Revenue Streams and Increased CSAT
  • Reduced Risk Factor and Improved Security
Implementation Cost Savings

20-40%

Improved Productivity

50-80%

Reduced Risk

10-20%

Improved Revenue

10-30%

Breakthrough Vertical AI Innovations