Case Study

Powering Field Modernization at Scale: OPPD's Transformation to AI-Driven Workforce Management with SEW.AI's SmartWX

Managing a distributed field workforce across a 5,000-square-mile service territory, with disconnected systems, paper-based workflows, and limited real-time visibility, posed a direct risk to Omaha Public Power District's public power mission. OPPD partnered with SEW.AI to deploy SmartWX, an AI-driven Digital Workforce Experience (WX) platform purpose-built for energy and utility providers, replacing fragmented legacy tools with a single, connected field service ecosystem.

Download the case study to learn:

How OPPD unified work order management, intelligent scheduling, GIS asset visibility, and fleet telemetry into one connected operational environment
How SmartWX integrated with IBM Maximo, Distribution OMS, Oracle CC&B, Esri GIS, and Smart Fleet Management to eliminate data silos across field and back-office operations
How paperless Smart Forms and digital workflows replaced manual processes-reducing rework, improving data accuracy, and strengthening compliance
How OPPD digitized the complete field work order lifecycle-from creation and dispatch to execution and reporting
How AI-driven scheduling, real-time dispatch, and mobile-first workflows improved field execution across urban and rural Nebraska

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