As Canada’s energy landscape transforms, Alectra Utilities is leading from the front—redefining how a modern utility connects with customers, enables clean energy, and scales EV adoption. This case study uncovers how Alectra, one of the largest municipally-owned utilities in North America, partnered with SEW to drive its digital transformation and deliver measurable outcomes for over one million customers across Ontario.
Discover how Alectra moved beyond legacy systems to build a future-ready energy experience. This case study offers valuable insights into:
- Orchestrating a multi-phased digital transformation at scale
- Turning complex customer needs into simple, intuitive journeys
- Leading EV adoption through an end-to-end, AI-powered eMobility platform
- Integrating grid-to-customer experience for operational efficiency and customer satisfaction
Download the full case study to learn how Alectra is setting a new standard for innovation, energy management, and customer experience in the utility sector.