Powering Digital and Modern Ways to Save Energy & Water
The challenges of water conservation, energy efficiency, and climate change impact everyone. To tackle these, human intelligence with AI and cloud is making energy and water savings much easier. SEW’s Ways to Save Platform empowers and educates customers to make intelligent decisions and optimize energy and water consumption.
Powered by AI and ML, the platform allows utilities to provide customers with personalized conservation programs, rebates and incentives, marketplace, saving tips, behavioural nudges, and more. Let’s encourage customers to become energy-water conscious and inculcate saving habits.
- Drive Digital Self Service with Industry’s #1 and trusted CX Platform to make savings easy and intelligent
- Get Personal and Proactive with customers, across segments and build the conservation culture
- Meet Regulations and Compliances to achieve sustainability & savings targets
- Promote easy and hassle-free program, rebates enrolment with customers. Send proactive and personalized offers by understating customer behaviour
- Send alerts and notifications on the customer’s channels of choice including text, IVR, email, push, chatbot etc.
- Leverage digital marketplace to nudge customers and make efficient purchases much easier
- Get real-time reporting, powered by AI and ML, to track program success, customer enrolment, and more. Build robust disaggregation and savings estimation engine to gamify conservation
- Leverage AI/ML analytics understand behaviour and build intelligent ways to save engine
- Share with customers Home Energy and Water Reports with detailed insights
- Enable usage tracking and comparison for customers across time series and with peers
- Educate customers with proactive saving and educational tips across communication channels
- Leverage micro segmentation to target customers with relevant programs and offers
- Guide customers towards efficient behaviour
- Meet sustainability targets
- Improve customer awareness and engagement
- Simplify digital utility management and enhance customer experience