Michael O’Donnell Joins SEW.AI as Co-CEO to Propel AI-Driven Growth and Global Expansion

With deep industry expertise, Michael O’Donnell will work alongside Co-CEO Deepak Garg to accelerate SEW’s AI-driven platforms, Signalling New Era of Innovation and Global Reach

Smart Energy Water (SEW.AI), the global leader in AI-powered digital platforms for the energy and utilities sector, is pleased to announce the appointment of Michael O’Donnell as Co-CEO. Michael will bring his extensive experience in digital transformation and deep understanding of utility industry needs to further accelerate SEW’s innovation and AI-driven platforms for the energy, water, and gas sectors. His strategic leadership will catalyse SEW’s next chapter of expansion and open new avenues for transformative, sustainable growth on a global scale.

Expanding SEW’s Vision for Growth and Synergy

SEW has experienced tremendous growth under the leadership of Founder and Co-CEO Deepak Garg, establishing itself as the premier provider of digital platforms designed to deliver the best customer and workforce experiences. Today, SEW’s platforms empower over 450 global utilities and serve billions of consumers worldwide. With Michael’s addition as Co-CEO, SEW is set to deepen its impact, leveraging AI, machine learning, and IoT technologies to meet the evolving needs of global utilities.

In his new role, Michael will work in synergy with Deepak to expand SEW’s footprint across both emerging and established markets. Together, they will focus on scaling SEW’s AI and ML-driven platforms, enhancing the customer journey, and enabling utilities to connect seamlessly with end-users. Michael’s responsibilities will also include strengthening SEW's operating model to drive customer excellence, boost productivity, drive growth, and ensure accountability across the organization.

“Michael's experience and strategic approach align perfectly with SEW's vision to Engage, Educate, and Empower the world,” said Deepak Garg, SEW Founder and Co-CEO. “Together, we will drive innovation and bring scalable solutions to the forefront of the energy and utilities sector, connecting billions of people with industry leading customer and workforce experience platforms.”

Building on SEW’s Legacy of Innovation and Sustainability

Since founding SEW, Deepak has built a purpose-driven organization focused on five guiding values: Sustainability, Integrity, Innovation, Compassion, and Performance. His leadership has attracted a global team of over 1,500 professionals dedicated to delivering AI platforms that address the critical challenges of global sustainability and redefine people engagement.

With platforms that deliver #1 Digital Customer Experience and Digital Workforce Experience, SEW has harnessed the power of next-generation technologies to set new benchmarks for utility’s operational efficiency and customer satisfaction. SEW’s platforms empower utilities with award-winning digital experiences that enhance transparency, connectivity, and responsiveness for customers and field teams alike.

Michael O'Donnell’s Vision for SEW’s Future

Michael’s career with SAP spans over 23 years, where he most recently served as Chief Revenue Officer for Digital Supply Chain, SAP North America. With a proven track record in customer success, go-to-market strategy, and digital supply chain innovation, he has driven meaningful outcomes and built strong synergies across SAP’s vast ecosystem. His deep expertise in the utilities sector, coupled with his strategic vision, aligns seamlessly with SEW’s mission of driving digital transformation for the energy and water sectors worldwide.

A longtime proponent of SEW’s innovation, Michael is enthusiastic about the company’s SAP Self-Service Accelerator for Utilities, an industry-leading solution often described as the “Amazon or Uber of the utilities sector.” With a customer-centric design and deep integration into the SAP ecosystem, the Self-Service Accelerator revolutionizes how utilities engage with their customers, enabling end-users to set up services in seconds.

“As Co-CEO, my focus will be on scaling SEW’s platforms to reach more customers and utilities globally. I am thrilled to join Deepak and the SEW team in creating new growth pathways while delivering operational efficiency and expanding our portfolio to meet the needs of an evolving industry,” Michael said.

A Shared Vision for Future Growth and Industry Transformation

Together, Garg and O’Donnell are poised to lead SEW’s continued success as a global powerhouse in digital innovation for energy and water industries. Their combined expertise will strengthen SEW’s mission to provide scalable, modular, and secure platforms that support utility providers worldwide in their sustainability goals.

“SEW is at an exciting juncture, and I am thrilled to join Deepak and the exceptional team in taking SEW to new heights," added Michael O'Donnell, Co-CEO of SEW. "Our focus will remain on pushing the boundaries of digital transformation, making a positive impact on people and the utilities they depend on. Together, we will drive initiatives that place SEW at the forefront of industry transformation and build lasting value for our stakeholders.”

About SEW

SEW AI Platform provides Energy & Utilities Industry with Innovative Digital Customer Experiences (CX) + Workforce Experiences (WX) + Intelligent Experience (iX) Cloud Platforms to Engage, Empower, and Educate billions of people to save energy and water. We partner with Industry to deliver AI Platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future ready. More here: https://www.SEW.ai