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In this video, Mashal Dhawan, CEO – Asia, SEW.AI, accepts an award on behalf of the SEW warriors behind our vision: Engage, Educate, and Empower billions of people with digital platforms.
What we started in North America in 2014 now serves 1.6 billion people across 47+ countries. Today, SEW.AI is the number one platform choice for energy and utility providers worldwide.
Grid modernization, Vertical AI, e-mobility, and rising customer expectations are reshaping how people engage with their energy and water providers. We meet this shift with Vertical AI, built for the energy and utility industry and rooted in people. It helps energy and utility providers go beyond automation to empower both their customers and their workforce.
From a customer who wants full visibility and control of their usage, to a field technician who needs real-time information in the palm of their hand, our digital platforms and global AI platform are leading that change.
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Mashal Dhawan, CEO-Asia | SEW.AI
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SEW.AI's Intelligent, Connected Vertical AI Platform is purpose-built for the energy and utility industry. It brings together every part of the ecosystem — customers, grid, workforce, and operations — to meet today's demands, drive innovation, and future-proof the industry.
Deep Vertical Integration into the Utility Stack Seamlessly connecting CIS, billing, grid, field, and customer systems with real-time data and embedded AI — modular, scalable, and secure by design.
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SEW.AI has been featured in Gartner Market Guide for Mobile Workforce Management (MWM) technology for Utilities and ecosystem supporting industry-wide MWM use case.

SEW.AI has been named as a Leader in the 2026 IDC MarketScape for AI-Enabled Utility CXM Solutions.

SEW.AI, a global leader in AI-driven platforms for the energy and utilities industry, has been recognized by Frost & Sullivan as one of the Top 25 Companies to Action in the Power Grids Industry, Global, 2025

Featured in Forbes: Deepak Garg, Founder, Chairman & Group-CEO, SEW.AI, Shares a Practical Roadmap to Vertical AI for Energy & Utilities
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White paper
The Vertical AI Imperative for Energy & Water
Why generic AI pilots stall, and what a utility-native platform gets right from day one.
Blog
People + Vertical AI: Perspectives from the SEW.AI Leadership
Featured insights on AI-driven grid demand, energy affordability, and utility transformation.
Case Study
How a Top-25 Utility Scaled AI Across CX and WX
Results from unifying customer experience and field workforce intelligence on one platform.
