Smart Mobile Workforce (SMW®) is the #1 digital workforce experience (WX) platform for energy, water & gas providers, worldwide. SMW® helps in intelligently managing the field operations to make the service experiences effortless for the end customers.
Increase productivity, efficiency, safety, accuracy, and compliance for the field personnel
Real-time visibility into workforce operations to build a connected ecosystem for frictionless service delivery
Improve productivity and eliminate operational inefficiencies with AI based analytics
Create and manage work orders to ensure timely execution. Take control of scheduling and dispatching the field crew in real-time, with route optimization to reduce idle time and gain operational advantage.
Real time location tracking with effective monitoring and planning of the field work to ensure enterprise field mobility and faster response to service requests.
A comprehensive view of the field operations, enabling intelligent and informed decision making with Advanced Analytics.
Efficiently manage assets and inventory throughout the lifecycle, from tracking to predictive maintenance, for optimized resource utilization and improved service levels.
Continuous training and learning opportunities for the field crew, available on-the-go for a skilled and proficient workforce.
Enable faster recovery from disasters and efficiently manage utility operations.
Improve Safety &
and Reliability of Assets