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  • Platform
    smartcx SmartCX PLATFORM
    (CUSTOMER EXPERIENCE)

    Digital Customer Engagement

    Energy Efficiency

    Billing and Payments

    Outage Management

    Multichannel Communication

    smartix SmartWX PLATFORM
    (WORKFORCE EXPERIENCE)

    Auto Scheduling and Dispatching

    Location Intelligence

    Tech-En-Route

    Work Order Management

    Asset and Inventory Management

    smartwx SmartiX PLATFORM
    (INTELLIGENT EXPERIENCE)

    Energy and Water Analytics

    Customer Behavioral Analytics

    In-Built IoT and AI Use Cases

    Complaints and Violations

    Program and Rebate Management

    smartbx SmartBX PLATFORM
    (BUSINESS EXPERIENCE)

    Customer Relationship Management

    Customer 360

    Smart Campaign Management

    AI/ML Reporting and Analytics

    AI-Powered BX CoPilot

    smartgx SmartGX PLATFORM
    (GRID EXPERIENCE)

    Blockchain and AI-ML Technology

    Intelligent Energy Exchange

    Secure and Smart Contracting

    Behavioral Demand Response

    Energy Reliability and Resilience

    smartbits SmartBITs PLATFORM
    (BUSINESS INTEGRATION)

    Integration Platform as a Service

    Scalable Microservices

    API Management

    Pre-Integration Adaptors

    Data Mapping Control

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  • Product

    Customer Experience

    • Billing & Payments
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    Field Service Management

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    AI and Innovation

    • Energy Efficiency
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    • Ways to Save
  • Industry
    • Power

      Unlocking the Digital Value for Power Providers, Globally

    • Gas

      Digitally Transforming Operations for Gas Providers

    • Smart Cities

      Driving Innovation for Smart Cities to deliver a Sustainable Future

    • Energy Retailers

      Reimagining the Retail Energy Experiences with Digital Platforms

    • Water

      Charting the Digital Transformation Journey for Water Providers

    • Solar

      Advancing Solar Power with Powerful Digital Solutions

    • E-Mobility

      Advancing E-Mobility with Innovative Digital Solutions

    • Communication Service

      Building Intelligent CX for Communication Service Providers

    What's New!

    deepak

    The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

    power
    blog

    SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities

    smartcs
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    • About Us

      Together with Energy and Water Providers, We are on a Mission to Engage, Empower and Educate Billions of People

    • Newsroom

      Explore the Recent News, Upcoming Events, and Accolades

    • Thought Leadership

      Coming Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content.

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    • Our Team

      Dedicated to Driving Change our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value.

    What's New!

    smartcxx

    The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

    smartsew
    smartcsewx

    SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities

    smartcxxx
  • Contact Us​

What Utility Leaders Need to Know About Agentic AI

Submitted by SewAiAdmin on Wed, 04/30/2025 - 14:35
  • Read more about What Utility Leaders Need to Know About Agentic AI

Discover how Agentic AI is transforming utilities, enabling intelligent, autonomous action across customer, business, field, and grid operations.

Vertical AI in Utilities: From Hype to Real-World Execution

Submitted by SewAiAdmin on Thu, 04/10/2025 - 14:28
  • Read more about Vertical AI in Utilities: From Hype to Real-World Execution

Discover how vertical AI is reshaping energy and water utilities—from pilot mode to full-scale execution, with real-world impact across grid, CX, and operations.

From DISTRIBUTECH 2025 to What’s Next: AI, Digitalization & Connected Utilities

Submitted by SewAiAdmin on Thu, 04/03/2025 - 10:23
  • Read more about From DISTRIBUTECH 2025 to What’s Next: AI, Digitalization & Connected Utilities

DISTRIBUTECH 2025 was a launchpad for the next phase of energy transformation. SEW showcased AI-driven customer and workforce platforms, eMobility solutions, and grid modernization technology. Explore how Vertical AI is redefining the future of utilities.

From Fragmented to Connected: Why the Utility Industry Must Rethink Its Digital Future

Submitted by SewAiAdmin on Thu, 03/20/2025 - 16:51
  • Read more about From Fragmented to Connected: Why the Utility Industry Must Rethink Its Digital Future

The future of utilities is AI-powered, connected, and intelligent. Discover why a Vertical AI OS is key to digital transformation for utilities.

Driving Change for a Water-Secure World with Vertical AI Platforms

Submitted by SewAiAdmin on Thu, 03/20/2025 - 16:51
  • Read more about Driving Change for a Water-Secure World with Vertical AI Platforms

Driving systemic change for water security with Vertical AI. Explore how AI innovation and connected platform approach tackle global water challenges.

The AI Equation: Powering the Future of Energy with Customers + Workforce + Grid

Submitted by SewAiAdmin on Tue, 03/18/2025 - 14:35
  • Read more about The AI Equation: Powering the Future of Energy with Customers + Workforce + Grid

Discover how AI is transforming energy and utility operations across Customers, Workforce, and the Grid. Explore the AI equation driving a future-proof, intelligent utility.

She-Suite Synergy: Women Leading the Energy & Utilities Transformation

Submitted by SewAiAdmin on Tue, 03/18/2025 - 14:32
  • Read more about She-Suite Synergy: Women Leading the Energy & Utilities Transformation

Explore how women leaders are transforming the energy and utilities industry through innovation, AI, and digital transformation. Join Erin Christy and top executives in the She-Suite Synergy movement at WE3

The Intersection of Energy Management and AI

Submitted by SewAiAdmin on Thu, 11/28/2024 - 17:04
  • Read more about The Intersection of Energy Management and AI

Explore the role of Vertical AI in modernizing grid management. Learn how AI optimizes grid stability and operations for a sustainable energy future.

WE3 Summit 2024: Joining forces with Energy and Water Visionaries

Submitted by SewAiAdmin on Fri, 11/22/2024 - 16:29
  • Read more about WE3 Summit 2024: Joining forces with Energy and Water Visionaries

Explore the highlights of WE3 Summit 2024, where global leaders and innovators in energy and water came together to drive transformative change.

How SEW's Digital CX Platforms Help Utilities Keep Up with AI

Submitted by SewAiAdmin on Tue, 11/05/2024 - 11:12
  • Read more about How SEW's Digital CX Platforms Help Utilities Keep Up with AI

In a recent discussion with ASUG, Deepak Garg, Founder & Co-CEO, SEW shared insights on critical AI, CX and innovation imperatives for utilities.

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