Clean energy advancements are transforming our energy systems, reducing carbon footprints and driving the evolution of the grid towards decentralization. Fueled by renewable energy and smart technologies, this transformation demands advanced energy management solutions and effective customer partnerships.

We are thrilled to present our latest e-book, which explores how the synergy between People and AI is reshaping modern utilities in the constantly changing energy landscape.

Discover Key Insights Inside:

• The Evolution of the Grid
• Catalysts of Grid Innovation
• Decentralized Architecture of Today’s Grid
• The 2P Approach
• Key Imperatives for Utilities
• Key Benefits and Value Drivers
• Bringing the Customer and the Grid Closer
• Connected Energy Ecosystem
• The Path Moving Forward

When outages happen, what are the ways to connect better with customers? This is a question that the utility was grappling with. As the customers demand 24*7 connectivity and improved service experience, building stronger relationships requires deep understanding of customer behavior— especially during power outages.

Read how this public utility used a proactive approach to engaging with customers before, during, and after power outages, all powered by AI/ML technology.