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Platform

SmartCX PLATFORM
(CUSTOMER EXPERIENCE)

Digital Customer Engagement

Energy Efficiency

Billing and Payments

Outage Management

Multichannel Communication

SmartWX PLATFORM
(WORKFORCE EXPERIENCE)

Auto Scheduling and Dispatching

Location Intelligence

Tech-En-Route

Work Order Management

Asset and Inventory Management

SmartiX PLATFORM
(INTELLIGENT EXPERIENCE)

Energy and Water Analytics

Customer Behavioral Analytics

In-Built IoT and AI Use Cases

Complaints and Violations

Program and Rebate Management

SmartBX PLATFORM
(BUSINESS EXPERIENCE)

Customer Relationship Management

Customer 360

Smart Campaign Management

AI/ML Reporting and Analytics

AI-Powered BX CoPilot

SmartGX PLATFORM
(GRID EXPERIENCE)

Blockchain and AI-ML Technology

Intelligent Energy Exchange

Secure and Smart Contracting

Behavioral Demand Response

Energy Reliability and Resilience

SmartBITs PLATFORM
(BUSINESS INTEGRATION)

Integration Platform as a Service

Scalable Microservices

API Management

Pre-Integration Adaptors

Data Mapping Control
Product
Customer Experience

Billing & Payments

SEW Smart Outage and Storm AI Platform

Usage & Tracking

Smart CRM

Customer Service Management

Multichannel Communication

Smart Chatbot

Low Income

SEW Amplify

SmartBX CoPilot
Field Service Management

Schedule & Dispatch

Enterprise Asset Management

Tech-En-Route

Location Intelligence & Route Optimization

Damage Assessment

Vegetation Management

Smart Wearables

Intelligent Knowledge Management & Training

Smart Meter Management
AI and Innovation

Energy Efficiency

Demand Response

Energy Disaggregation

Advanced E-Mobility

Smart Home Management

Digital MarketPlace

Water Conservation

Drought Management

Complaints & Violations

Rebate and Program Management

Ways to Save
Industry
Power
Unlocking the Digital Value for Power Providers, Globally

Gas
Digitally Transforming Operations for Gas Providers

Smart Cities
Driving Innovation for Smart Cities to deliver a Sustainable Future
Energy Retailers
Reimagining the Retail Energy Experiences with Digital Platforms

Water
Charting the Digital Transformation Journey for Water Providers

Solar
Advancing Solar Power with Powerful Digital Solutions
E-Mobility
Advancing E-Mobility with Innovative Digital Solutions

Communication Service
Building Intelligent CX for Communication Service Providers
What's New!

The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
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Company
About Us
Together with Energy and Water Providers, We are on a Mission to Engage, Empower and Educate Billions of People

Newsroom
Explore the Recent News, Upcoming Events, and Accolades

Thought Leadership
Coming Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content.
Careers
We are Looking for Skilled and Innovative Individuals to Help us Shape the Future

Partners
Nurturing Strategic to Create and Deliver Best-fit Technology and Business Solutions for Customers

Our Team
Dedicated to Driving Change our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value.
What's New!

The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
Contact Us

Newsroom

Recent News, Upcoming Events, and Accolades

All News

November 11, 2024

The Mega Energy and Water Event of the Year is Happening at Huntington Beach!

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December 19, 2023

SEW Named a Major Player in IDC MarketScape Report for Worldwide Field Service Management Solutions for Utilities 2023-2024

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December 13, 2023

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities 2023-2024

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September 04, 2023

Legend Kapil Dev Joins Executive Advisory Board at SEW (Smart Energy Water)

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July 22, 2023

Expanding Horizons: Unveiling SEW's Remarkable New Headquarters in Las Vegas, Nevada!

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June 12, 2023

Deepak Garg, CEO & Founder, SEW, writes on – The X Factor of Field Workforce Experience

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May 22, 2023

NiSource Wins the 2023 SAP Innovation Award as Industry Leader

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May 16, 2023

SEW Welcomes Tonic Worldwide to Amplify Energy and Utilities' Customer Experience CX-Outreach and Deliver Transformative Digital Experiences

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April 18, 2023

SEW Completes Acquisition of CHOICE Technologies to Drive Revenue Protection for Utilities

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March 20, 2023

SEW and Utility Solutions Partners (USP) Partner to Accelerate Digital Transformation for Energy and Water Utility Industry and Deliver Industry Leading Customer and Workforce Experience Platforms

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February 24, 2023

IntelliSmart Infrastructure Pvt. Ltd. and SEW have been honoured with the Innovation Award in the Best Smart Grid Project in India – Technology Company/Implementing Agency category at the India Smart Grid Forum 2023.

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February 13, 2023

SEW is proud to announce the SEW Cleantech Innovation Start Up Fund, up to USD 1 Million that will help fund promising startups in India who are using their innovative software solutions to transform the energy and utility space.

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February 01, 2023

Itron Expands Collaboration with Smart Energy Water (SEW) to Transform the Consumer Experience. The partnership enables the energy transition through data sharing and digital customer engagement, unlocking the full potential of AMI data.

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What's New!

What's New!

Newsroom

All News

November 11, 2024

December 19, 2023

December 13, 2023

September 04, 2023

July 22, 2023

June 12, 2023

May 22, 2023

May 16, 2023

April 18, 2023

March 20, 2023

February 24, 2023

February 13, 2023

February 01, 2023

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