Proactive and Predictive Assessment for Reliable Service Delivery
Leverage our digital platform to inform and connect with field workforce, streamline damage assessment, and optimize outages management for immediate service restoration and building superior workforce experiences.
Stay connected with the field workers via mobile app to make immediate, informed decisions on a restoration plan
Aggregate data from the field, create work orders, schedule and dispatch workers to fasten the damage restoration process
Get damage and outages reports,determine crew locations in real-time to optimize restoration strategy
Build connected customer- workforce experiences by streamlining outage restoration information
Leverage interactive dashboards to identify outage event, manage assessment for a proactive response
AI/ML powered reporting and analytics for comprehensive damage assessment in utility service area
Platform Benefits
Faster Restoration Times
Streamlined Work Order Management
Increased Operational Efficiency
Intelligent Scheduling and Dispatching
Industry Insight and Thought Leadership
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Rated a Major Player Worldwide by IDC for Utilities Field Service Management
SEW has been positioned as a Major Player in the IDC MarketScape: Worldwide Utilities Field Service Management Solutions 2022 Vendor Assessment. This recognition underlines its unique strength to prov...
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Race to the Future of Field Service
We are witnessing the need to build a resilient business model aggressively and innovatively. In this whitepaper, we follow the core of the WX transformation, the driving factors, and where WX is head...
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Perfecting First Impressions for Perfecting Customer Delight
Utilities need to shift from a reactive way of working to a more forward-thinking, interactive customer engagement. This document explores why modernizing utility field workforce services is essential...
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Ripples of Change
Companies reap numerous benefits from field service management. While realized to different degrees in various industries, these benefits are relevant for all. Let’s look in greater detail at the te...
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