Thought Leadership, Insights, and Stories

Leader Speak

  • Aligning Ourselves towards a Sustainable Future

    So here we are, in the foothills of the 21st century with so many compelling sig...

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  • SEW on adopting for Today and Tomorrow

    Utilities, Customers, Regulators, Governments and everyone

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  • Blog

    Utilities and the Consumer: Transformation with a New Focus

    What does 2020 mean for you? Other than a synonym for disruption, it has shown u...

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  • Blog

    Collaborating with Customer Heroes to Reinvent Engagement

    Challenges around climate change including water scarcity and efficiency drivers...

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  • The Smarter Side of Utility CX

    Since the dawn of the CX movement in the early 2000s, utilities have been riding...

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  • More Leader Speak Read More

Video Stories

1-3 of 11

Thought Stories

Powerful forces are challenging energy and water provid...

Powerful forces are challenging energy and water providers globally. New technologies and changing economics of energy and water are altering the energy mix, en...

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It is rhetoric to say water is the source of life – a...

It is rhetoric to say water is the source of life – an essential for all earthly activities. We, as Indians, have been raised to worship water and have placed...

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Utilities must be prepared for weather fluctuations, ex...

Utilities must be prepared for weather fluctuations, extreme events, growing network complexity, emergency disruptions, excavation digging, damage from the publ...

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