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Energy Industry Innovation Award

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Schedule & Dispatch Right Technician with the Right Assets to the Right Place at the Right Time​ Schedule & Dispatch plateform Talk To Us

Our Smart Scheduling and Dispatching Platform allows utilities to intelligently automate the work order assignment to the field workforce. The platform offers intelligent planning of tasks and work orders to optimize field crew efficiency and reduce the meantime on the field.

By providing a logical way to manage vast territories as well as schedules for work orders, the platform allows for better utilization of resources to ensure efficient and cost-effective service delivery.

Smarter Utility Workforce Scheduling and Dispatching schedule-dispatch
Optimize the work order scheduling process with both manual and auto-scheduling Optimize the work order scheduling process with both manual and auto-scheduling Leverage drag and drop scheduler to minimize idle time and manage worker availability/shifts Leverage drag and drop scheduler to minimize idle time and manage worker availability/shifts Narrow down field worker pool with a skillset search and find the nearest technician to a service call Narrow down field worker pool with a skillset search and find the nearest technician to a service call Generate accurate time to completion using insights from historical data Generate accurate time to completion using insights from historical data schedule-dispatch Schedule & Dispatch mid top Maintain real-time connectivity between customers and workforce with tech-en-route location tracking Maintain real-time connectivity between customers and workforce with tech-en-route location tracking
schedule-dispatch Dispatch field workers based on configurable rule-based engine and prepare for rapid auto response during emergencies Dispatch field workers based on configurable rule-based engine and prepare for rapid auto response during emergencies Simplify complex scheduling with Gantt chart and map view of worker Simplify complex scheduling with Gantt chart and map view of worker Benefits from the powerful reporting and business intelligence to optimize your field crew efficiency Benefits from the powerful reporting and business intelligence to optimize your field crew efficiency Define SLAs for timeslot management and generate SLA compliance reports Define SLAs for timeslot management and generate SLA compliance reports Schedule & Dispatch bottom Integrate seamlessly with third-party tools and applications Integrate seamlessly with third-party tools and applications
Platform Benefits Improve Workforce Productivity Improve Workforce Productivity Increase Work Order Completion Rate Increase Work Order Completion Rate Minimize Time and Reduce Manual Processes Minimize Time and Reduce Manual Processes Increase Resource and Asset Utilization Increase Resource and Asset Utilization Improve Time of Resolution Improve Time of Resolution plateform Enhance Decision-making with AI/ML Analytics Enhance Decision-making with AI/ML Analytics