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Energy Industry Innovation Award

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Industry’s #1 SmartiX Platform (Intelligent Experience)
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Building Intelligent Energy and Water Experiences
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Smart iQ
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SmartiX
Description

SmartiX is an AI and ML-driven analytics platform that empowers energy and water providers to discover customer and workforce insights across multiple data streams. SmartiX helps in automation of business processes with an in-depth analysis of data sets, specific to business use cases, to build intelligence by leveraging AI, ML, and IoT.

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Achieve Operational Excellence
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Aggregate and analyze data in real-time to eliminate inefficiencies and streamline utility operations
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Achieve Operational Excellence
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Augment Sustainability Efforts
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Leverage behavioral insights and move closer to ensuring energy efficiency and water conservation
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Augment Sustainability Efforts
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Customer and Workforce AI
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Predictive behavioral analytics integrated with customer and workforce AI
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AI SIQ
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Energy and Water Analytics
Description

Rich energy efficiency and water conservation analytics, packed with reports on high usage, demand response, peak load management, leakages, complaints and violations, and much more.

  • Program Management ​
  • Usage Analytics
  • DR Analytics ​
  • Leak Analytics​
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Energy and Water Analytics
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Customer Behavioral Analytics
Description

360-degree view of customers' behavior, facilitating micro-segmentation for effective customer and workforce engagement.

  • Micro Segmentation ​
  • Behavioral Reports
  • Personalized Data Analytics ​
  • Predictive Insights
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In-Built IoT and AI Use Cases
Description

Powerful IoT enabled use cases in customer service operations, outage management, asset performance, program management embedded with AI and business specific journeys.

  • Peak Load Management​​
  • Smart Home Management​​
  • Asset Performance​​
  • Embedded AI and Customer Journeys ​​
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Complaints and Violations
Description

Define usage thresholds to curtail violations and also proactively track & manage customer complaints.

  • Management complaints and violation
  • Field Investigation 
  • Customer Notification
  • Regulatory Compliance​​
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Program and Rebate Management
Description

Intelligently offer saving programs and rebates to customers, backed by data, to ensure maximum enrollment.

  • Program Enrollment​
  • Customer Savings​
  • Customer Segmentation
  • Program Performance ​​
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The SmartiX Advantage
Achieve Conservation Targets
Achieve Conservation Targets
Monitor Program Effectiveness
Monitor Program Effectiveness
Reduce Power Thefts & Water Leakages
Reduce Power Thefts & Water Leakages
Improve Energy & Water Use Efficiency
Improve Energy & Water Use Efficiency
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Leverage advanced analytics powered by AI/ML/IoT to build an intelligent enterprise. Now is the time to take full advantage of the industry's #1 platforms.

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Comprehensive Segment Reporting
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Comprehensive Segment Reporting