Thought Leadership, Insights, and Stories

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Leader Speak

empowering
Leader Speak

Our Vision for the New Decade

A vision that articulates our company's goals, would bring all of us together, and in whose fulfillment the organization would strive- every day. It is a multi-resolution, multi-dimensional representation of an idea that would reshape the way people across the globe consume and save our natural resources- energy and water.

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utility
Blog

The Smarter Side of Utility CX

Since the dawn of the CX movement in the early 2000s, utilities have been riding the wave of customer-centered innovation. It’s safe to say that, by and large, how utilities interact with their customers today is virtually unrecognizable from what ‘run of the mill’ customer interactions looked like just a decade ago.

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empowering
Blog

Utilities and the Consumer: Transformation with a New Focus

What does 2020 mean for you? Other than a synonym for disruption, it has shown us the power and need for gratitude. For reverence towards often overlooked-taken-for-granted services. And in this stride, we are proclaiming our love for utilities.

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empowering
Blog

Talking Omnichannel to the New Utility Customers

In the new paradigm, utility communications play a crucial role. The traditional one-directional, static messaging is morphing into real-time, bidirectional, personalized omnichannel communications. And it is here to stay.

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point
Podcast

George Hunt, Chief Strategy Office Talking To the Point and de~jargonizes industry buzz words

Watch Episode 1 of the To The Point Podcast series and understand what it means to be the nextgen utilities. We remove the buzz and present to you a matter of fact definition.

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Video Stories

SEW Thought Leadership

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