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Enabling Customers Savings and Demand Management under the Emergency Load Reduction Program (ELRP) for A Leading Utility in California

Empowering customers in multiple regions of California for nearly a decade and a half, this leading energy-providing utility is on its tips to always be aligned with the customer’s wants and needs, optimize operations, and balance the grid. To enable this, the utility decided to leverage the emergency load reduction program (ELRP) created by the California Public Utilities Commission (CPUC). So, how did they do it?

By partnering with SEW and implementing the #1 digital customer experience (CX) platform, including the Smart Demand Response Program Platform.

Taking the Technology Tangent for Affordability and Energy Equity

The Energy Equation: Balancing Affordability and Equity

Submitted by SewAiAdmin on

Discover the intricate balance between affordability and equity in the energy sector, as we explore solutions and challenges in ensuring access to essential services while promoting fairness and inclusivity. Learn how SEW champions energy efficiency and equitable access to resources through innovative digital solutions.

Powering India with Bharat eSmartMeter App: Naye Bharat Ki Nayi Urja

IntelliSmart, Bharat's leading smart metering and digital solutions provider, partnered with the Power Ministry and SEW to launch the Bharat eSmart Mobile Application (BeSMA). This innovative app, available on iOS and Android, empowers consumers with real-time control over their electricity usage. Seamlessly integrating with smart meters, BeSMA provides personalized insights, incentives, and secure payment options, fostering energy efficiency and customer engagement.

Beyond Buzzwords: The Strategic Role of AI-Powered Digital Customer Experience for Utilities

Submitted by SewAiAdmin on

In the era of digital transformation, industries across the globe are witnessing a revolution that transcends conventional boundaries. By integrating AI into the customer experience, utilities can provide personalized solutions, anticipate evolving needs and streamline interactions. Explore use cases that demonstrate the exceptional connected experiences AI brings to the energy and water ecosystems.

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