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Platform

SmartCX PLATFORM
(CUSTOMER EXPERIENCE)

Digital Customer Engagement

Energy Efficiency

Billing and Payments

Outage Management

Multichannel Communication

SmartWX PLATFORM
(WORKFORCE EXPERIENCE)

Auto Scheduling and Dispatching

Location Intelligence

Tech-En-Route

Work Order Management

Asset and Inventory Management

SmartiX PLATFORM
(INTELLIGENT EXPERIENCE)

Energy and Water Analytics

Customer Behavioral Analytics

In-Built IoT and AI Use Cases

Complaints and Violations

Program and Rebate Management

SmartBX PLATFORM
(BUSINESS EXPERIENCE)

Customer Relationship Management

Customer 360

Smart Campaign Management

AI/ML Reporting and Analytics

AI-Powered BX CoPilot

SmartGX PLATFORM
(GRID EXPERIENCE)

Blockchain and AI-ML Technology

Intelligent Energy Exchange

Secure and Smart Contracting

Behavioral Demand Response

Energy Reliability and Resilience

SmartBITs PLATFORM
(BUSINESS INTEGRATION)

Integration Platform as a Service

Scalable Microservices

API Management

Pre-Integration Adaptors

Data Mapping Control
Product
Customer Experience

Billing & Payments

SEW Smart Outage and Storm AI Platform

Usage & Tracking

Smart CRM

Customer Service Management

Multichannel Communication

Smart Chatbot

Low Income

SEW Amplify

SmartBX CoPilot
Field Service Management

Schedule & Dispatch

Enterprise Asset Management

Tech-En-Route

Location Intelligence & Route Optimization

Damage Assessment

Vegetation Management

Smart Wearables

Intelligent Knowledge Management & Training

Smart Meter Management
AI and Innovation

Energy Efficiency

Demand Response

Energy Disaggregation

Advanced E-Mobility

Smart Home Management

Digital MarketPlace

Water Conservation

Drought Management

Complaints & Violations

Rebate and Program Management

Ways to Save
Industry
Power
Unlocking the Digital Value for Power Providers, Globally

Gas
Digitally Transforming Operations for Gas Providers

Smart Cities
Driving Innovation for Smart Cities to deliver a Sustainable Future
Energy Retailers
Reimagining the Retail Energy Experiences with Digital Platforms

Water
Charting the Digital Transformation Journey for Water Providers

Solar
Advancing Solar Power with Powerful Digital Solutions
E-Mobility
Advancing E-Mobility with Innovative Digital Solutions

Communication Service
Building Intelligent CX for Communication Service Providers
What's New!

The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
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About Us
Together with Energy and Water Providers, We are on a Mission to Engage, Empower and Educate Billions of People

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Explore the Recent News, Upcoming Events, and Accolades

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Coming Straight from Industry Experts, We Break the Clutter for You with our Thought Leadership Content.
Careers
We are Looking for Skilled and Innovative Individuals to Help us Shape the Future

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Nurturing Strategic to Create and Deliver Best-fit Technology and Business Solutions for Customers

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Dedicated to Driving Change our Leadership Team Brings Deep Domain Expertise to Accelerate Utility Business Value.
What's New!

The Power of People + Honest AI for Energy and Water: Our Vision for Achieving Global Sustainability

SEW Positioned as a Leader in IDC MarketScape Report for Worldwide Digital Customer Engagement Solutions for Utilities
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Southern California Gas received an Honorable Mention in the Chartwell’s 2021 Best Practices Awards- Digital Experience category for its Way to Save tool, a platform developed in partnership with Smart Energy Water

July 29, 2021 Read More

San Diego Gas & Electric is named as the Bronze Digital Experience Winner at Chartwell’s 2021 Best Practices Awards for its implementation of a new CIS and self-service platform, launched in 2021 in partnership with Smart Energy Water.

July 29, 2021 Read More

Deepak Garg, CEO and Founder, Smart Energy Water, nominated as one of Orange County’s top innovators for OC Business Journal’s 2021 Innovator of the Year Awards

July 19, 2021

EY Announces Mr. Deepak Garg of Smart Energy Water as an Entrepreneur Of The Year® 2021 Pacific Southwest - Orange County Award Finalist.

June 14, 2021

Smart Energy Water Recognized as Most Promising Utilities Tech Solutions Provider 2021 by CIOReview.

May 20, 2021 Read More

Deepak Garg, CEO/Founder Smart Energy Water, wins the 2021 Excellence in Entrepreneurship Award by Orange County Business Journal.

May 17, 2021

Smart Energy Water and Gujarat Gas Win with ISGF Innovation Award 2021- Diamond Level for the Smart Technology- Gas Distribution Category

May 03, 2021 Read More

Smart Energy Water and Zpryme Successfully Host Virtual WE3 Summit’20 – Accelerating Momentum toward Utility Modernization and Community Development

May 01, 2021 Read More

George Hunt, Chief Strategy Office, Smart Energy Waters shares his insights on the Digital Revolution in the Utility Industry.

April 13, 2021 Read More

Smart Energy Water Recognized as Most Promising Utilities Tech Solutions Provider 2021

March 10, 2021 Read More

Smart Energy Water and Deloitte Announce Global Strategic Alliance to Deliver Digital Customer and Workforce Experiences for Global Energy and Water Providers

March 09, 2021 Read More

SEW and Zpryme kick off WE3 LIVE – The Clean-Tech Innovation Series with Johnny Johnston, COO Algonquin Power and Utilities Corp, and Deepak Garg, Founder and CEO, SEW.

February 15, 2021

Deepak Garg, CEO/Founder Smart Energy Waters shares his insights on the nexus of energy and water, WE3 movement, and what drives the SEW family.

February 01, 2021 Read More

Smart Energy Water and Zpryme to host 2nd Annual WE3 Virtual Summit

September 24, 2020 Read More

Smart Energy Water wins the 2020 Utility Industry Spotlight Awards for Global Customer Innovation

September 23, 2020 Read More

Nebraska Public Power District (NPPD) wins the SAP Industry Innovation Award under the category of ‘The Purpose Driven Utility

September 22, 2020

Deepak Garg, CEO, Smart Energy Water, shares insights on how the World can respond to Sustainability

September 09, 2020 Read More

TMG Consulting interviewing Deepak Garg, CEO and Founder of Smart Energy Water

September 02, 2020 Read More

Smart Energy Water and Tech Mahindra Accelerate Digital Transformation for Energy and Water Utility Industry, Globally.

August 14, 2020 Read More

Smart Energy Water Unlocks Global Utility Digital Transformation using AWS

July 20, 2020 Read More

City Utilities of Springfield selects SEW to deliver Digital Customer Experiences (CX).

July 17, 2020 Read More

The Gazette recognizes Alliant Energy’s 'My Account' portal for helping customers manage their energy usage.

June 23, 2020 Read More

Moulton Niguel Water District wins the CS Week Expanding Excellence Awards for Best Analytics Project.

April 23, 2020 Read More

Southwest Gas recognized as a Finalist for Innovation in Digital Customer Engagement at CS Week Expanding Excellence Awards.

April 23, 2020 Read More

SEW gets recognized as the Finalist for 2020 SAP® Pinnacle Award in Solution Extensions Partner of the Year- Customer Experience (CX) category

April 02, 2020

Itron and Smart Energy Water Sign Reseller Agreement to Promote Customer Experience in the Global Energy and Water Industries

March 03, 2020 Read More

Wipro and Smart Energy Water Form Global Strategic Alliance to Accelerate Digital Transformation for Enterprises

January 31, 2020 Read More

Smart Energy Water gets featured in the top 11 Smart Water Technology Startups for Smart Cities.

January 07, 2020 Read More

Smart Energy Water identified as a major player to boost growth in demand by 2026.

January 01, 2020 Read More

SEW & Bridgewater Consulting Group expand global partnership to strengthen and grow SEW’s platform implementation and solution capabilities

November 29, 2019 Read More

What's New!