Building an Intelligent
Retail Energy
EXPERIENCE POWERED BY AI/ML
Digital Platforms for Efficient Energy Management and Energy Retail Services
Personalized Energy Experiences:
Customers are demanding personalized energy interactions. We empower energy retailers with customer-centric platforms to provide real-time usage data, personalized
energy-saving tips, convenient account management, smart home and devices management, value-added services and much more.
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Consumer Empowerment
Consumers demand choices and control. Our digital platform allows energy retailers to meet customer demands, build effective customer
engagement and omnichannel customer support and the needs of a new energy systems that is intelligent and interconnected.
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Renewable and Clean Energy Integration
The integration of renewable and clean energy sources is critical to reducing greenhouse gas emissions and addressing climate
change. We offer advanced technologies to connect renewable energy sources to the grid, manage the variability of renewable energy sources, and optimize energy storage.
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EV Charging and Energy Storage
The adoption of electric vehicles (EVs) is growing rapidly, and energy storage is becoming increasingly important for ensuring grid
stability. We empower energy retailers to use innovative solutions to manage EV charging infrastructure, optimize the use of energy storage, and manage the impact of EVs on the grid.
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Smart Demand Response
Our AI platform delivers personalized demand response and energy efficiency with real-time insights. From intuitive energy
management to value-added services, we prioritize a seamless experience. Proactive communication fosters an efficient, engaged and energy-conscious community.
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Data Analytics and AI
Data analytics and artificial intelligence (AI) are transforming the energy sector by enabling predictive insights, proactive
usage optimization, and intelligent pricing models. Elevate grid stability, elevate customer satisfaction, and reduce costs through cutting-edge analytics and AI applications.
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Powered by AI/ML
Delivering the Business
of Connected Experiences
SEW integrates the power of AI and ML with cutting-edge mobile and digital engagement technologies to offer intelligent and adaptive connected experiences. Our cloud-based digital platforms help energy retailers redefine customer experience, providing a distinct digital edge to energy retailers. Experience energy flexibility, seamless interactions, and intelligent insights through our value-added services, creating connected and interactive energy experiences.
Powered by #1 SmartCX Platform
Seamless Shift Towards Intelligent Energy Retailing
At the forefront of energy retail, our AI-powered SmartCX platform enhances user experiences and promotes sustainable energy solutions. We prioritize environmental responsibility through tailored user journeys, user-friendly self-service features, and innovative solutions aimed at accelerating the adoption of sustainable energy practices.
Digital Marketplace 
Multichannel Communication 
Billing and Payment 
Advanced E-Mobility 
Energy Efficiency 
Rebate and Program Management 
Smart Home Management 
Demand Response 90%
Increase in Energy Solutions Adoption
80%
Increase in Customer Savings
62%
Reduction in Cost-to-Serve
In the Spotlight
Finding the Missing Piece of the Puzzle
Uncover the secrets to a joyful, pride-filled, and empowered journey towards sustainability. This blog explores how digital platforms, fueled by cutting-edge tech and human connection, are driving a personal and impactful sustainability revolution.
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Tech-En-Route 
Schedule & Dispatch 
Smart Meter Management 
Smart Meter Management 
Smart Damage Assessment 
Enterprise Asset Management 
Smart Vegetation Management 
Location Intelligence Powered by #1 SmartWX Platform
Revolutionizing Workforce Management for Energy Retailers
Experience the future of energy retailing with our Digital SmartWX Platform, built with AI. We empower energy retailers by deploying cutting-edge solutions, automating crucial processes, and elevating standards in service management. Through our interconnected platforms, we drive operational efficiency, redefine service delivery, and consistently achieve exceptional overall performance.
100%
Automated Service Workflows and Scheduling
60%
Increase in On-Time Service Arrivals
42%
Reduction in Workforce Incidents
Customer Experience
Making of a Modern Utility – Mobile and Digital CX Platforms for a Leading Utility
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Smart Communication
Scaling Smart Communications and 24x7 Service for a Leading Energy Provider
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Powered by SmartiX
Intelligent Solutions for Energy Retail Optimization
Our platform empowers energy retailers to uncover valuable insights from diverse data streams, automating pivotal business processes. Unlock the true potential of your energy services with powerful AI/ML/IoT analytics. strategically optimizing your approach, creating a sustainable, intelligent, and future-ready retail energy management landscape.
Customer Behavioral Analytics 
Complaints & Violations 
Smart Rebate & Program Management 
Smart Energy Disaggregation 
Energy Efficiency Be in the Know
Our Latest Resources
